Crashes or loading issues
Close and reopen iCarus. Restart your iPhone and check the App Store for a game update. If it happens again, note what you were doing just before the problem.
iCarus support
A little help
for your flight.
Find your wings. Learn the rules.
Get back to your Ascension.
The higher you fly, the faster you fry.
Flight manual
Good questions.
Golden answers.
From your first tap to your next unlock.
Start with a topic, or search below.
01 Flight & survival
How do I fly and control my height?
Tap to flap upward. Stop tapping to descend, then tap again to recover. Time your taps and position Icarus early so you can avoid the next obstacle.
Why do my wings lose health?
Wing health drains during flight. Flying high increases heat from the sun and makes your wings take more damage. Move lower and collect healing items before the green health bar empties.
What ends a run, even with Apple protection?
Obstacles end a run unless Apple of Discord protection is active. Touching the top or bottom edge of the screen always ends your run, including while protected.
02 Collectibles & score
What do Golden Feathers and Flight Crests do?
A Golden Feather adds 10 points and restores 5 percentage points of wing health before penalties. Three feathers unlock a 3× distance multiplier.
A Flight Crest adds 100 points and fully restores wing health. It preserves your item streak and active multipliers without restarting their timers.
What does the Apple of Discord do?
The golden Apple fully heals your wings and gives you invulnerability and a 5× distance multiplier for 7 seconds. Touch another Apple to restart the effect.
While it is active, visible Golden Feathers, Flight Crests, and Zeus Bolts are collected automatically. Another Apple still needs direct contact.
How is Zeus’ Bolt different from the Apple?
Zeus’ Bolt adds 500 points and gives you 5× distance for 5 seconds. It fires three waves in eight directions, destroying hazards and collecting loot.
The Bolt itself does not grant invulnerability. Its projectiles can collect Feathers, Flight Crests, and other Zeus Bolts, but they do not activate the Apple of Discord.
What happens when I touch a Rotten Apple?
Without Apple protection, a Rotten Apple halves your wing health and breaks your feather streak. For 5 seconds, feathers heal only 25% of their usual amount. Collecting a golden Apple clears that healing penalty.
Do multipliers stack, and why is XP lower than my score?
The highest multiplier wins: 5× overrides 3×. Multipliers affect distance points, not loot or destruction bonuses.
Flight XP comes from raw distance, so a large score multiplier does not multiply your XP. Missions also award XP.
03 Your Ascension
How do I unlock and equip new looks?
Earn XP from flights and missions to level up. Equipment has level requirements; eligible headwear, clothes, and footwear can be unlocked with earned Gems. Wings are granted at their required levels.
Open the game’s customization screen to choose from your unlocked equipment.
When do Ascension colors unlock?
Ascension colors unlock as you reach these levels:
- Yellow Level 10
- Green Level 25
- Orange Level 50
- Purple Level 75
- Blue Level 100
Select an unlocked color in the Ascension customization screen.
Where can I find missions and more gameplay tips?
Open the missions screen for daily, weekly, and expert objectives. The in-game tips explain flight, loot, and dangers, so you can check a rule before your next run.
No matching answers yet.
Try “wings,” “Apple,” or “XP.” You can also contact support.
Back in the air
Something off?
A few things to try before you send a report.
Missing sound
Check your iPhone’s volume and silent mode. Check the game’s sound settings and whether audio is going to a Bluetooth device, then reopen the game.
Progress or unlocks missing
Restart the game and check whether you are using the same device. Avoid deleting the app while investigating. Send support your previous level, missing items, and any recent device or app changes.
Still happening? A short screen recording or screenshot helps us understand what you’re seeing.
A human can help
Let’s get you
flying again.
Report a bug, ask a gameplay question, or tell us what you’d love to see next.
support@eleventwelve.agencyInclude your iPhone model, iOS version, and game version when reporting a problem. Please leave passwords and payment details out of your message.